Got Questions?
We’ve Got Answers.
Got Questions?
We’ve Got Answers.
Got Questions?
We’ve Got Answers.
Clear, Honest, and Straight to the Point—So You Can Focus on What Matters.
Clear, Honest, and Straight to the Point—So You Can Focus on What Matters.
Clear, Honest, and Straight to the Point—So You Can Focus on What Matters.
We know you might have questions—that’s why we’ve put together this FAQ to make things easy. Whether you’re curious about what’s included in our packages, how long a shoot takes, or how to prepare your team, you’ll find all the answers here.
At The Photographers Agency, we believe in transparency and simplicity. From booking your session to receiving your final images, we’re here to guide you every step of the way. And if you don’t see the answer you’re looking for, don’t worry—just reach out or book a free 15-minute strategy call, and we’ll be happy to help!
We know you might have questions—that’s why we’ve put together this FAQ to make things easy. Whether you’re curious about what’s included in our packages, how long a shoot takes, or how to prepare your team, you’ll find all the answers here.
At The Photographers Agency, we believe in transparency and simplicity. From booking your session to receiving your final images, we’re here to guide you every step of the way. And if you don’t see the answer you’re looking for, don’t worry—just reach out or book a free 15-minute strategy call, and we’ll be happy to help!
1. What type of photography do you offer?
We specialise in corporate photography, including headshots, team photos, product photography, event coverage, and working environment shoots (offices, factories, or on-site locations). Whether you need individual portraits or a complete brand shoot, we’ve got a package for you.
1. What type of photography do you offer?
We specialise in corporate photography, including headshots, team photos, product photography, event coverage, and working environment shoots (offices, factories, or on-site locations). Whether you need individual portraits or a complete brand shoot, we’ve got a package for you.
1. What type of photography do you offer?
We specialise in corporate photography, including headshots, team photos, product photography, event coverage, and working environment shoots (offices, factories, or on-site locations). Whether you need individual portraits or a complete brand shoot, we’ve got a package for you.
2. Do you travel to clients?
Yes! We come to you wherever you are in the UK. In the future, we aim to have photographers based in key locations to make our service even faster and more convenient.
2. Do you travel to clients?
Yes! We come to you wherever you are in the UK. In the future, we aim to have photographers based in key locations to make our service even faster and more convenient.
2. Do you travel to clients?
Yes! We come to you wherever you are in the UK. In the future, we aim to have photographers based in key locations to make our service even faster and more convenient.
3. How do I know which package is right for me?
If you're unsure, no problem! Book a free 15-minute strategy call, and we’ll help you pick the perfect package based on your goals, team size, and location.
3. How do I know which package is right for me?
If you're unsure, no problem! Book a free 15-minute strategy call, and we’ll help you pick the perfect package based on your goals, team size, and location.
3. How do I know which package is right for me?
If you're unsure, no problem! Book a free 15-minute strategy call, and we’ll help you pick the perfect package based on your goals, team size, and location.
4. How do I book a session?
Booking is quick and easy! Simply head to our Packages page, choose the package that fits your needs, and click the “Book Now” button. You’ll be taken to our Calendly page, where you can select a date and time for your initial meeting. During the booking process, you’ll be asked to pay a £100 deposit to secure your session. Once that’s done, we’ll handle everything—from planning your shoot to delivering your final images.
If you’re not sure which package is the best fit, don’t worry! You can still use the “Book your free strategy call now” button to schedule a free 15-minute meeting. We’ll walk you through your options and help you choose the perfect package for your business. Or, if you’d prefer, you can reach out via email with any questions. We’re here to make it as easy as possible!
4. How do I book a session?
Booking is quick and easy! Simply head to our Packages page, choose the package that fits your needs, and click the “Book Now” button. You’ll be taken to our Calendly page, where you can select a date and time for your initial meeting. During the booking process, you’ll be asked to pay a £100 deposit to secure your session. Once that’s done, we’ll handle everything—from planning your shoot to delivering your final images.
If you’re not sure which package is the best fit, don’t worry! You can still use the “Book your free strategy call now” button to schedule a free 15-minute meeting. We’ll walk you through your options and help you choose the perfect package for your business. Or, if you’d prefer, you can reach out via email with any questions. We’re here to make it as easy as possible!
5. How far in advance should I book?
We recommend booking at least 2–3 weeks in advance to secure your ideal date. However, we can often accommodate last-minute bookings—just ask!
5. How far in advance should I book?
We recommend booking at least 2–3 weeks in advance to secure your ideal date. However, we can often accommodate last-minute bookings—just ask!
5. How far in advance should I book?
We recommend booking at least 2–3 weeks in advance to secure your ideal date. However, we can often accommodate last-minute bookings—just ask!
6. What happens after I book?
Once you book, we’ll send you a detailed plan outlining your session’s schedule, what to expect, and any preparation tips to make sure everything runs smoothly.
6. What happens after I book?
Once you book, we’ll send you a detailed plan outlining your session’s schedule, what to expect, and any preparation tips to make sure everything runs smoothly.
6. What happens after I book?
Once you book, we’ll send you a detailed plan outlining your session’s schedule, what to expect, and any preparation tips to make sure everything runs smoothly.
7. Do I need to prepare anything for the shoot?
We’ll let you know exactly what you need to prepare, but here are some basics:
Make sure the space is clean and ready if we’re photographing your office or workspace.
Share any brand guidelines (like specific colours or themes) with us.
Encourage your team to wear brand-friendly, coordinated outfits for a polished look.
7. Do I need to prepare anything for the shoot?
We’ll let you know exactly what you need to prepare, but here are some basics:
Make sure the space is clean and ready if we’re photographing your office or workspace.
Share any brand guidelines (like specific colours or themes) with us.
Encourage your team to wear brand-friendly, coordinated outfits for a polished look.
7. Do I need to prepare anything for the shoot?
We’ll let you know exactly what you need to prepare, but here are some basics:
Make sure the space is clean and ready if we’re photographing your office or workspace.
Share any brand guidelines (like specific colours or themes) with us.
Encourage your team to wear brand-friendly, coordinated outfits for a polished look.
8. How long does a session take?
This depends on the package:
Ruby: Up to 4 hours (half-day)
Sapphire: Up to 8 hours (full-day)
Emerald: 16 hours across two days
Diamond: 24 hours across three days
8. How long does a session take?
This depends on the package:
Ruby: Up to 4 hours (half-day)
Sapphire: Up to 8 hours (full-day)
Emerald: 16 hours across two days
Diamond: 24 hours across three days
8. How long does a session take?
This depends on the package:
Ruby: Up to 4 hours (half-day)
Sapphire: Up to 8 hours (full-day)
Emerald: 16 hours across two days
Diamond: 24 hours across three days
9. Can I make changes during the shoot?
Absolutely! If you’d like extra shots or adjustments, let us know on the day. We’re flexible and here to make sure you get the results you want.
9. Can I make changes during the shoot?
Absolutely! If you’d like extra shots or adjustments, let us know on the day. We’re flexible and here to make sure you get the results you want.
9. Can I make changes during the shoot?
Absolutely! If you’d like extra shots or adjustments, let us know on the day. We’re flexible and here to make sure you get the results you want.
10. What happens if something goes wrong on the day of the shoot?
We’re experienced at handling unexpected changes. Whether it’s delays, weather, or last-minute adjustments, we’ll keep things running smoothly and adapt as needed.
10. What happens if something goes wrong on the day of the shoot?
We’re experienced at handling unexpected changes. Whether it’s delays, weather, or last-minute adjustments, we’ll keep things running smoothly and adapt as needed.
10. What happens if something goes wrong on the day of the shoot?
We’re experienced at handling unexpected changes. Whether it’s delays, weather, or last-minute adjustments, we’ll keep things running smoothly and adapt as needed.
11. How long does it take to get our photos?
Here’s our typical delivery timeline:
Initial proofs: 3–5 business days after the shoot
Final high-resolution images: 7 business days after approval
11. How long does it take to get our photos?
Here’s our typical delivery timeline:
Initial proofs: 3–5 business days after the shoot
Final high-resolution images: 7 business days after approval
11. How long does it take to get our photos?
Here’s our typical delivery timeline:
Initial proofs: 3–5 business days after the shoot
Final high-resolution images: 7 business days after approval
12. How will I receive my photos?
We’ll send your photos via a secure online gallery so you can easily download high-resolution and web-friendly versions.
12. How will I receive my photos?
We’ll send your photos via a secure online gallery so you can easily download high-resolution and web-friendly versions.
12. How will I receive my photos?
We’ll send your photos via a secure online gallery so you can easily download high-resolution and web-friendly versions.
13. Can I request edits?
Yes! Basic retouching (like colour correction and light adjustments) is included. If you need advanced edits (like background changes), just let us know—this service is available for an additional fee.
13. Can I request edits?
Yes! Basic retouching (like colour correction and light adjustments) is included. If you need advanced edits (like background changes), just let us know—this service is available for an additional fee.
13. Can I request edits?
Yes! Basic retouching (like colour correction and light adjustments) is included. If you need advanced edits (like background changes), just let us know—this service is available for an additional fee.
14. Do you offer prints?
We focus on digital delivery, but we can recommend trusted partners for top-quality prints if you’d like.
14. Do you offer prints?
We focus on digital delivery, but we can recommend trusted partners for top-quality prints if you’d like.
14. Do you offer prints?
We focus on digital delivery, but we can recommend trusted partners for top-quality prints if you’d like.
15. How much do your packages cost?
Our packages start at £995 for Ruby. Each package includes expert planning, professional photography, and final image delivery—no hidden fees.
15. How much do your packages cost?
Our packages start at £995 for Ruby. Each package includes expert planning, professional photography, and final image delivery—no hidden fees.
15. How much do your packages cost?
Our packages start at £995 for Ruby. Each package includes expert planning, professional photography, and final image delivery—no hidden fees.
16. When do I need to pay?
We require a £100 deposit when you book your initial planning meeting, with the rest due before the shoot.
16. When do I need to pay?
We require a £100 deposit when you book your initial planning meeting, with the rest due before the shoot.
16. When do I need to pay?
We require a £100 deposit when you book your initial planning meeting, with the rest due before the shoot.
17. What if I need to cancel or reschedule?
We understand plans change! Here’s our policy:
Reschedule: Free if requested at least 72 hours before the shoot.
Cancellation: Full refund if cancelled at least 7 days in advance; 50% refund if cancelled 3–6 days before the shoot.
17. What if I need to cancel or reschedule?
We understand plans change! Here’s our policy:
Reschedule: Free if requested at least 72 hours before the shoot.
Cancellation: Full refund if cancelled at least 7 days in advance; 50% refund if cancelled 3–6 days before the shoot.
17. What if I need to cancel or reschedule?
We understand plans change! Here’s our policy:
Reschedule: Free if requested at least 72 hours before the shoot.
Cancellation: Full refund if cancelled at least 7 days in advance; 50% refund if cancelled 3–6 days before the shoot.
18. Do you offer discounts for repeat clients or larger projects?
Yes! We love building long-term partnerships and offer discounts for repeat bookings, large-scale projects, and referrals. Contact us to learn more.
18. Do you offer discounts for repeat clients or larger projects?
Yes! We love building long-term partnerships and offer discounts for repeat bookings, large-scale projects, and referrals. Contact us to learn more.
18. Do you offer discounts for repeat clients or larger projects?
Yes! We love building long-term partnerships and offer discounts for repeat bookings, large-scale projects, and referrals. Contact us to learn more.
Not sure where to start? Let’s chat!
We’re here to make this process easy. Book a free 15-minute call, and we’ll answer your questions, recommend the best package, and help you take the next step toward stunning photos for your business.
Not sure where to start? Let’s chat!
We’re here to make this process easy. Book a free 15-minute call, and we’ll answer your questions, recommend the best package, and help you take the next step toward stunning photos for your business.
Your Brand Deserves
Exceptional Photography.
Your Brand Deserves
Exceptional Photography.
Your Brand Deserves
Exceptional Photography.
Book your session today and let’s create something extraordinary.
Book your session today and let’s create something extraordinary.
© The Photographers Agency. 2025